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Reports

How much email went out in a period, how much was opened, clicked, bounced and unsubscribed, and where those numbers come from.

The email report adds up every email sent in a period: campaigns, sequences, automation emails and emails sent to a single contact. Open Reports → Email.

The email report, with rate cards, the email activity chart and the campaigns table

Choose the period with the date range at the top right. It starts at the last 30 days. An email belongs to the day it was sent.

  • Sent — every email sent in the period.
  • Delivered — the share your mailer accepted. This is not proof it reached the inbox; a bounce reported later by your sending service moves it out.
  • Open rate — opened, out of the emails whose opens were tracked.
  • Click rate — clicked, out of the emails whose clicks were tracked.
  • Bounce rate — bounced, out of sent. It turns red above 2%.
  • Unsubscribe rate — unsubscribed, out of delivered. It turns red above 0.5%.

Emails sent while tracking was off in Settings → Email defaults are left out of the open and click rates rather than counted as unopened.

Email activity charts Sent, Opened, Clicked and Unsubscribed over the period. Pick a campaign from All campaigns to see only that one.

The Campaigns table lists up to ten campaigns sent in the period, newest first, with how many were Sent and their Opened, Clicked and Unsubscribed rates. Click a name to open the campaign’s own report. See Campaigns for what the campaign report shows.

Every email Marker CRM sends is one entry in its send log, the same one you see under Logs. Opens come from a tiny tracking image in the email; clicks come from links that pass through your site first. The report counts those entries, so a new open or click shows up at once.